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Thursday, May 15, 2008
Feedback Survey
What was the nature of your contact with us today?
Office Visit
Phone Call
eMail
When you called the practice, was your call handled promptly and courteously?
Yes
No
When you call the practice to ask a question or get other information and are told that your call will be returned, is it returned as promised?
Yes
No
Have you visited Parkside Pediatrics before?
Yes
No
How did you first hear about Parkside Pediatrics?
Friend or Family Member
Your OB/GYN
Other Medical Professional
The Parkside Website
Upstate Parent Magazine
The Yellow Pages
Other
When you arrived at the practice, did you find a parking place quickly?
Yes
No
Did the receptionist greet you courteously?
Yes
No
Do you consider the total time you spent waiting to be reasonable?
Yes
No
Do you find our office environment to be comfortable?
Yes
No
Were our staff members neat in appearance, dress, and personal cleanliness?
Yes
No
Which physician did you see today?
Scott Dobson, MD
Justin Moll, MD
Erika Anderson, MD
Stephen Jones, MD
Were the doctor and the staff caring and interested?
Yes
No
Did you receive complete answers to all your health-related questions?
Yes
No
Did you receive complete answers to your administrative and financial questions?
Yes
No
Have you ever called Parkside Pediatrics after hours?
Yes
No
If yes to the above, were you happy with the way your after-hours call was handled?
Yes
No
Would you recommend Parkside Pediatrics to your friends and family?
Yes
No
Please share any other information you think would help us better serve you:
Your Info (not required):
First Name:
Last Name:
E-Mail:
Address:
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