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| Wednesday, August 29, 2007 |
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Parkside is Proud to Announce their New Web Portal!
By host @ 5:21 PM :: 997 Views ::
1 Comments :: :: Parkside News
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Parkside Pediatrics Web Portal Announcement
Parkside Pediatrics is pleased to announce the release of its web based Patient Portal. Since the opening of our office in the fall of 2006, we have made every attempt to be available to our patients and their families. Our goal at Parkside is to breakdown communication barriers and offer the highest level of pediatric service in the Upstate.
Each day:
- we have a person answering the phones, rather than an automated system;
- we exchange emails with parents, offering advice for non-urgent medical questions;
- we offer same-day sick appointments, so that your child can recover quicker from an illness.
And, the new Parkside Pediatrics Patient Portal is going to take that service to the next level. Please take some time to read the remainder of this article and learn how you will be able to continue to email Parkside with non-urgent medical questions, schedule appointments online, request prescription refills, examine current and past billing statements, as well as many other services.
Parkside Pediatrics: Old fashioned bed side manner combined with a twist of modern technology...check out below to learn about our latest twist.
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You've Got Mail
With the Internet, keeping in contact with people has never been easier...unless of course you are talking about staying in touch with a doctor! Many of you have experienced the frustration of automated phone systems and endless wait times when calling your physician for a simple question. At Parkside we hope to eliminate those frustrations and offer a way for you to contact your child's pediatrician with ease.
Email is a great forum for non-urgent medical questions that do not require a face to face visit because it allows for you to correspond with us on your own time. If you want to write an email to your pediatrician at 3 AM...you can.
So many of our parents have expressed great satisfaction from email correspondence with our office. Due to patient confidentiality issues and HIPAA regulations, we are no longer able to communicate via standard email. This unfortunate restriction served as the impetus for the development of the web portal, which offers not only email, but many other useful services to our patients. You will receive an email any time you have a message waiting from us in your patient portal account. Simply login using your secure username and password to retrieve your message. This method will keep us secure and HIPAA compliant.
Clearly, the use of email is for non-urgent medical questions only. If there are any concerns that need immediate attention, then a phone call to our office (or 911 in serious emergencies) is warranted. If you ever find yourself typing such words as lethargic, inconsolable, or unarousable, then you should stop typing and seek immediate medical attention.
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Refills Never Made Easier
Does your child take a regular medication? Calling the doctor for prescription refills takes time out of your busy day. By using the new Parkside Pediatrics Patient Portal you can request prescription refills 24 hours a day online and save time.
You simply log in using your unique Username and Password (see details below). All of your child's medications will be displayed on the screen and you check the box beside the medication you need refilled. It's that easy! Within one business day, the prescription will be faxed to your pharmacy to be filled. No hassles. No worry.
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Schedule Appointments Online
Using the Parkside Pediatrics Patient Portal makes scheduling appointments easy and convenient too. No one knows your family's schedule as well as you do. Check your schedule and simply send that requested appointment time through the Patient Portal. Then sit back, relax, and wait for a confirmation call or email from our office.
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Web Portal Pricing
At Parkside, we understand that when it comes to your family budget, every dollar counts. That is why we are only charging enough to cover our cost. For use of the Parkside Pediatrics Patient Portal the cost is just $1/week or $4/month. We believe that most patients will agree the small cost is worth the huge benefit.
And, as your family grows, Parkside will be able to offer the same services, at a reduced cost:
- 1 child = $4/month = $48/year
- 2 children = $6/month = $72/year
- 3 or more children = $8/month = $96/year
No other pediatric office in town offers such accessibility and conveneince to their families. We hope you that you will take advantage of this tool and sign up for the web portal today.
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| Comments |
By
Casey @
Friday, October 12, 2007 9:46 PM
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This is GREAT!! I love Parkside Pediatrics, I recommend it to anyone who is looking for a new office. This up grade makes it even better for their paients and families!!!!!!
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